Frequently Asked Questions
Short answers to the questions customers ask most often.
Frequently asked questions
What payment methods do you accept?
Cards, Apple Pay and Google Pay through Stripe, PayPal, and cryptocurrencies such as USDT, BTC, ETH and LTC through NOWPayments.
How quickly will my order start?
Most orders get a booster shortly after payment. Every service page shows a typical start time, and you receive an email when a booster is assigned.
What is the difference between self-play and piloted?
Self-play means you play your own character together with our boosters. Piloted means a booster plays your character while you are offline.
Do you need my account password?
Not at checkout. For piloted services, access is agreed with your booster in the order chat. Keep an authenticator enabled and never share your email password.
How does the loyalty discount work?
Your discount level depends on the total of your paid orders. It is applied automatically at checkout — the more you order, the bigger the discount.
Can I talk to my booster?
Yes. Direct chat opens after an administrator assigns your booster and enables communication. You can contact support in your order after payment.
What if my order can’t be completed?
If we can’t start your order you get a full refund. If only part of the service is delivered, we refund the unfinished part. Details are in the Refund Policy.
Can I leave a review?
Yes, after the order is completed. Only customers with a completed order can review a service.
Are you affiliated with Blizzard?
No. SkillCarry is an independent service and is not affiliated with or endorsed by Blizzard Entertainment.